Data Provided Directly
Contact messages or other information voluntarily sent to us may include a name, email address, and the contents of the message. Please do not send Social Security numbers, driver-license details, payment information, certified records, or other sensitive information through a general contact channel.
Automatic Information
Like most websites, the service and its providers may receive technical information such as IP address, browser type, device data, page requests, referral information, and approximate timing. That information helps operate, secure, and improve the service.
How Information Is Used
Information is used to maintain the reference, respond to messages, detect abuse, protect the service, and understand general use. It is not used to create or sell a New Bern resident file. We do not merge contact messages with public-record information to make identity profiles.
Links Beyond Our Service
New Bern Residents Directory links to government portals, libraries, archives, USPS, and search-widget providers. A linked destination has its own privacy terms and data practices. Review those policies before entering information or ordering a record from that destination.
Service Providers
Hosting, analytics, security, email, and search-widget providers may process information needed to deliver their services. They may use information under their own terms or agreements. Sponsored search tools are third-party services, and their results, prices, and privacy practices are not controlled here.
Security Practices
Reasonable administrative and technical safeguards are used, but no internet transmission or storage method is completely secure. Avoid sending sensitive records through ordinary email. Contact the record custodian through its official route when an ID, payment, or certified-copy request is required.
Visitors Under 18
The service is not directed to children under 18, and it does not knowingly seek personal information from them. If you believe information from a child was sent through the service, use the contact route so it can be reviewed.
Privacy Choices and North Carolina Law
You may ask about personal information supplied directly to New Bern Residents Directory. North Carolina's public-record rules are separate from this private reference. For government records, G.S. 132-1, G.S. 132-6, and G.S. 132-6.2 govern public-record access, while record-specific statutes may protect confidential information. The North Carolina Address Confidentiality Program and G.S. 132-1.1 protect qualifying address information. Requests to inspect, correct, redact, or restrict an official record must go to its custodian.
Policy Updates
This policy may change as the service, linked tools, or applicable requirements change. The current version appears on this page. Continued use after an update means you accept the revised policy.